Useful Information
City of Edinburgh Council
Main Council website and contact details webpages.
Key departments:
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including Bin Collection Days
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Submit and view Planning Applications at this link.
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You can report problems directly with the council online via these links:
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Scottish Water (including sewage)
There is a 24 hour number for the Environmental Team who deal with a lot of the above and other issues (e.g. noise pollution).
Contact them on 0131 608 1100 (with a long menu) or by email: env.wardens@edinburgh.gov.uk
*An effective way to report problems like graffiti (and also flytipping, falling branches, potholes etc) is via the Edinburgh Council Help Twitter account @edinhelp. This is a good, prompt service. They will contact the council cleansing team and come back with a work reference number. Or you can use the UK-wide online FixMyStreet website. Parking enquiries can be submitted online or by email to residentsparking@edinburgh.gov.uk.
Waste & Recycling
Information on waste and recycling is available on the Council's website, as above. Here are some of the most useful links.
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Assisted Bin Collection service
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Booking a Bulky Waste collection (charges apply)
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Garden Waste (charges apply)
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Plastics Recycling information
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Recycling Centres (booking required)
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Our nearest centre is: 76 Seafield Road, EH6 7LW
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Putting out your waste, key points:
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Gull proof bags should be put onto the railings in front of your house, boxes should be put kerbside.
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All emptied bins and bags should be removed as soon as possible.
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Collections are from 6 am onwards.
Please note that the communal landfill bins on Carlton Terrace Lane are intended for the use of Mews Residents.
Emergency Services
In an emergency always dial 999
POLICE & CRIMESTOPPERS
The 24h non-emergency number for the Police is 101. If you have a hearing or speech impairment, you can use their textphone service on 18001 101. For local issues, such as speeding and anti-social behaviour, you can also contact our local community police team by email.
CrimeStoppers have a 24h number 0800 555 111 alon with further details on the CrimeStoppers website.
FIRE & RESCUE SERVICES
The Scottish Fire & Resue service can be contacted via their website. The phone number for our local fire station on McDonald Road is 0131 228 2401.
Everyone in Scotland is entitled to a free home fire safety visit. Post-Covid, these are sometimes conducted by phone. If you would like to book a visit, you can do so via their website, or by calling 0800 0731999 or by texting "Fire" to 80800.
New legislation came into force in February 2022 concerning fire alarm requirements (PDF) in all Scottish homes. Please make sure your property is compliant.
AMBULANCES & HOSPITALS
The Royal Infirmary of Edinburgh is a major acute teaching hospital. With a 24-hour accident and emergency department, it provides a full range of acute medical and surgical services for patients from across Lothian and specialist services for people from across the south east of Scotland and beyond. The Royal Hospital for Children and Young People is located on the same site.
Parks & Gardens
REGENT GARDENS
Regent Gardens are private commnunal gardens occupying a 12-acre triangular area on the flank of Calton Hill, created between 1830-1932. The Gardens have a rich history and have formed part of the New Town gardens heritage designation since 2001. The Wikipedia page for the Gardens provides more information.
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Key enquiries should be emailed to: regentgardens93@gmail.com
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The Gardener is Charley Mallalieu (regentgardener@gmail.com and 0131 478 0244).
LONDON ROAD GARDENS
Built in 1829 and originally called Royal Terrace Gardens, this designed landscape was part of Playfair's work to build the 3rd and final phase of Edinburgh's new town. Its original purpose was to provide a pleasant outlook for the houses on Royal Terrace, but today it offers a public and accessible wooded garden for residents and visitors. The London Road Gardens Management Plan 2017-22 contains interesting historical information.
The Gardener's Cottage restaurant is nestled within the western end of the Gardens.
CALTON HILL
Calton Hill is home to a rich collection of local monuments, including the National Monument and the Nelson Monument, along with Collective art gallery and The Lookout restaurant.
The Hill is the venue for a number of events throughout the year, the largest of these is the Beltane Fire Festival the Beltane Fire Festival held on 30 April each year. The Dussehra Dussehra Hindu Festival also takes place on Calton Hill near the beginning of October each year and the Samhuinn Fire festival takes place at the end of October.
The Friends of Calton Hill are dedicated to making the hill ’cleaner, safer and more beautiful’. Membership is open to all. Meetings and events are held relating to geology, archaeology, history and biodiversity. Litter pickups are arranged and the Friends apply for grants for restoration projects.
Representatives
LOCAL COUNCILLORS
Our neighbourhood is part of the Edinburgh City Centre Ward. We have four elected councillors, as below. More details on committees, councillors, calendars of meetings etc can be found here.
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Margaret Graham, Labour (email)
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Finlay McFarlane, SNP (email)
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Claire Miller, Green (email)
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Joanna Mowat, Conservative (email)
COMMUNITY COUNCIL
There are 44 community council's across Edinburgh. Our neighbourhood is represented by the New Town and Broughton Community Council. The NTBCC aims to ascertain, coordinate and express the views of the community to public authorities and developers and promote community well-being.
Local residents are welcome to attend the Council's monthly meetings, which are usually on the second Monday of the month, at 7.00pm at the Drummond Room, Broughton St Mary’s Church, Bellevue Crescent. Enter by ramp, suitable for wheelchairs, down at right hand side of church.
MEMBERS OF THE SCOTTISH PARLIAMENT
Angus Robertson (SNP) is the constituency MSP for Edinburgh Central. Details here. There are also seven Lothian regional MSPs that represent us under the Scottish system of proportional representation:
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Jeremy Balfour (Cons.). Details here.
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Sarah Boyack (Lab.). Details here.
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Miles Briggs (Cons.). Details here.
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Foysol Choudhury (Lab.). Details here.
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Alison Johnstone (Not affiliated). Details here.
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Lorna Slater (Green). Details here.
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Sue Webber (Cons.). Details here.
MEMBERS OF PARLIAMENT
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Deidre Brock (SNP) is the MP for Edinburgh North and Leith. Details here.